Housing Association & Council

The Dwelling Doctors are a national mould removal and condensation control business. We are a specialist ventilation company who provide a reliable and extremely experienced service. We offer professional ventilation, condensation control, mould eradication, and associated repair services. Supplying and installing professional and reliable domestic ventilation systems from leading manufacturers. Collectively, we offer many years of experience in the condensation control industry, so you can rest assured that your property portfolio is in safe, professional hands and that the job will be completed to the highest standard.

We have an online portal where you can upload jobs and see a live feed of the works being undertaken. Scroll through images of the job, download the certificates and even run reports.


Housing disrepair can become a serious problem and disrepair cases are on the rise. The housing ombudsman’s report has raised the very important issue of what needs to be done about damp and mould growth. The report highlights very clearly that there is a zero-tolerance approach to damp and mould interventions.

The Homes (Fitness for Human Habitation) Act 2018 has been in full effect for the last few years and solicitors taking on disrepair claims on a no-win no fee basis combined with a lot of TV coverage and social media coverage, we here at The Dwelling Doctors understand the need to act quickly, professionally and get the problem resolved.

Reactive Maintenance

1 in 5 UK homes suffer from mould and condensation problems. Unless the problem is dealt with professionally it will come back to haunt you time and time again. We understand the requirement to fix this first time and ensure that the property is treated correctly first time.

Condensation is caused by humid air inside the property that cannot escape to the outside and is formed when air containing water vapour is cooled by contact with a cold surface. The average household produces around 14 litres or 24 pints of water vapour every day. This vapour is held in the warm air and must be extracted out of the property, otherwise condensation may form. Unavoidable everyday activities like drying clothes, cooking, boiling kettles and bathing/showering all add to the moisture levels in the property. Effective, expertly installed ventilation has never been so important to your housing stock.

Planned Maintenance

Why wait for problems to occur? Get on the front foot and plan effective ventilation to your housing stock. The work is planned, documented and scheduled, reducing downtime. We identify the problem and create a work plan, order the necessary parts and then schedule and complete the planned maintenance. Ensuring that your housing stock complies with the new Part F (Ventilation) of the Government Building Regulations (June 2022).

The Dwelling Doctors Portal – Client Customer Portal

We are completely transparent in how we work and have an online portal where you will be able to upload jobs and see a live feed of the works being undertaken. You can track and view all photos of the surveys / jobs, run reports, download electrical certificates and even your invoice. This gives you the opportunity to check your property without any delays in speaking to anyone within The Dwelling Doctors, you have instant access and it is live.

An Easy Process

Woman using a laptop on dwelling doctors website


Book your survey by giving us a call or completing the contact form on our website.

home survey


One of our surveyors will carry out a detailed survey of your property.

Domestic ventilation


Ventilation system installed

Mould Eradication specialists


We’ll take care of business and ensure you and your family can live a happy life knowing your property is safe

Top tips on how to reduce Condensation and Mould


Condensation is more likely to be a problem in a home that is under-heated.

A reasonable level of heating needs to be provided. Below is some guidance from The World Health Organisation on temperatures for “Living Rooms” – this is basically what WHO recommends for all habitable rooms within a property:

– 18-21oC – comfortable temperature

– 16-18oC – some discomfort for tenants

– 12-16oC – too cold; risk of respiratory disease

No individual room should be unheated.

Timer (Gas and Electric)

Set timer to come on 1 hour before anyone gets up and continue until at least 1 hour after people leave the property. It should re-start at least 1 hour before people return and stay on until 1 hour after everyone goes to bed. The regime should start before the end of September.

The heating should never be on for less than 3 hours at a time as short bursts of heat will only warm up the air, leaving surfaces cold. Independent advice is to keep it on at a low level all the time, even if you are out. This will allow the structure of the building to warm up as well as the air.

Wardrobes, furniture and beds

Areas between furniture (beds, wardrobes, etc.) and external walls will encourage condensation to form, because there is no circulation of warm air to warm the wall and furniture. If it is not possible to put the furniture against an inside wall, leave a gap of at least 3” to 4” (75mm to 100mm). Avoid putting too many things in your cupboards, wardrobes and under the bed as this stops air circulating. Leave wardrobe doors ajar to ventilate the clothes.


Open curtains or blinds during the day as if left closed, they make the surface of the window cooler which can increase condensation. If it’s winter and likely to be sunny, open the blinds or curtains in the morning to allow the sun to heat the property through the day—especially those that receive direct sunlight. In winter, about 76% of sunlight that falls on standard double-glazed windows enters to become heat.